Service User Involvement project
As part of the Action Research process, The Equal Access funded Service User Involvement project aims to:-
- Inform and influence the development of a DP-wide integrated approach to user involvement at both the strategic and day-to-day levels of service planning.
- Provide a means whereby service users’ opinions can inform and influence the development of Scottish Executive’s employability planning and implementation strategies.
The impacts of the project will be
- DP members’ increased understanding and commitment to service user involvement in planning and delivery relevant to employability services.
- Increased engagement of service users.
- Enhanced input to strategic development of user involvement in Scottish Employability Framework.
Project Resources
Project News
Monday 26 Mar 2007
EQUAL SUI Practitioner Event, 8 March 2007
Around 60 practitioners came together at Glasgow's Lighthouse on Thursday 8 March 2007 for this very successful event. Presentations on SUI were given by Professor Gill Scott, Director of the Scottish Poverty Information Unit (SPIU); Kate Lindsay, Research Fellow, SPIU; Alison McCrae, EQUAL ACCESS Glasgow; and Joan Currie, Scottish Drugs Forum. The presentations were followed by a panel session with Barbara Anderson, Employability Team, Scottish Executive; Paul Ballantyne, Scottish Centre for Regeneration/Commmunities Scotland; Professor Gill Scott, SPIU; and Ken Wardrop, Policy Development, EQUAL ACCESS Glasgow.
The report from this event has now been uploaded and is available on this site.
New content: Literature Review
Empowerment, Employability And Service User Involvement
Service User Involvement as a concept has been around for almost three decades. Its growth in importance has been influenced by a number of developments. In parallel with progression of user involvement, notions of empowerment have become part of the policy making agenda in relation particularly to encouraging individuals to enter or re-enter the labour market.
This is strongly linked to UK and European assertion that paid employment represents the main route out of poverty for marginalised and disadvantaged groups (Gillespie et al 2004). Therefore, it is becoming important, in newly emerging employability services, that users of the new services are involved in the planning and development of the types of support they receive.